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Careers / Front of House, Head Office

Reservations Agent Part-Time

Bon Appetit

We are currently looking to hire a Part-Time Reservations Agent to join our growing team at Oliver Dunne Restaurants. This job will involve some evening, weekend and holiday cover & is based in our head office in Malahide.

We are seeking candidates who are Honest, Consistent and Passionate and who take pride in a job well done.

Role Requirements:

  • Operating a busy phone line of multiple Restaurants, dealing with all customers in the most professional, courteous & polite manner
  • Answering online restaurant reservations in an efficient & timely way
  • Responding to email enquiries & customer feedback daily
  • Creation of catering & function sheets weekly for communication with the F&B team
  • Work in conjunction with the team to achieve targets & goals set by Management
  • Adhering to all reservations rules/guidelines as set by the Reservations Manager
  • General admin duties as requested by Management

Key Attributes:

  • Excellent customer service skills
  • Fully flexible to work all shifts including evenings & weekends
  • Previous experience in a customer service position is preferable
  • Exceptional organizational skills
  • Fluency in the English language
  • Must be a team player with a ‘can-do’ attitude
  • Ability to handle pressure and busy periods

Apply for this position

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